Getting the right outcomes

Customised pathways for each situation

Our Services

Leadership and Teams
Our work with leaders and teams focuses on helping them build their performance and wellbeing. This opens up a wide range of services we can provide:
  • planning
  • team development
  • leadership development
  • coaching
  • localised change and innovation
  • customer service
  • team rehabilitation.
We also have some areas of particular specialisation working with leaders at key times in their careers. This includes:
  • people new to supervising and management
  • developing executive thinking and practices
  • managing the risk faced by leaders and organisations when any leader moves into a new role.
With teams we specialise in enabling positive teams that combine wellbeing and innovation to improve quality of life and performance.

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We adopt a norms based approach to culture. This enables people and organisations to integrate their values and behaviours. These can be embedded in policies, systems, procedures, and business plans. In this way, organisations and teams can establish and maintain a positive and productive culture.

Our work with culture is often embedded in our other services, in the fields of leadership, teams, and change. This is because culture influences everything and decides what will really happen in your organisation. This is because culture, at its simplest, is what people think is normal and that is why they will conform to.

Stand alone culture work is usually done in response to particular concerns or initiatives. We help build cultures that are customer focused, outcomes focused, responsive, respectful and responsible. This type of cultural development work is usually done with key leaders or executive teams.

We also help leaders to identify and interpret cultural patterns. This can range from identifying cultural norms that are driving behaviours, decisions, and practices in the organisation. This is often where the key lies to solving persistent organisational problems.

Our cultural work also extends to using corporate data. This may be helping leaders to understand the results of their employee satisfaction surveys and plan their response. We also advocate the use of pulse surveys to generate progressive data so leaders and teams can learn and adapt to generate improvements. This fits with our action-learning approach to generate progress in the complexities of organisational life.

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In a sense all our work is about change, since organisational development is about generating improvements for organisations and their people. But there are specific programs, projects, and priorities that stand out as 'change' items. These are significant investments of time, resources, and effort to move an organisation or group into a new way of doing business.

We help clients with significant business process change, introducing new systems, and organisational restructures. These are strategic priorities driven by a range of high level business needs. Getting staff, customers, and broader stakeholders on board is critical to the transition. Our advice, planning, coaching, training, communications facilitation, and problem solving services help client achieve change readiness and successfull outcomes.

We are often involved in the beginning phases of change through our leadership development and strategic planning processes. Here we work with leaders to identify business drivers and cultural factors that require change. These open ended processes repeatedly help leaders to identify the direction and steps they need to take to secure good outcomes for their organisation and people.

Cultural change is an area where we support clients in the sometimes confronting processes of cultural development and reform. This could be in the areas of diversity, value creation, leadership and professional standards, customer service, cross-silo cooperation, and any of the many other areas where assumptions, habitual practices, and concealed issues undermine the performance and wellbeing of the organisation. This change is often simpler to achieve than first appears but needs persistance and alertness to ensure the redundant cultural factors don't reassert themselves.

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Grevillea Consultants - Combining the personal value of a life well lived with the corporate value of productivity