Embracing Change
A Boost Program to lift your organisation

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For leaders who want to take their people forward, adapting to new challenges and opportunities.

For organisations that want people to adapt to change in healthy and productive ways.

For professionals who want make the most of change and the opportunities it offers them.



Change is bigger than a project

In spite of the evidence, organisations repeatedly make the mistake of adding a change management component to their projects. This barely works out, if at all. Rather, organisations must manage change, which sometimes requires adding a project to the change program. This is the difference between marketing and training for your project or transforming your organisation through change to enable greater success.

How much would you gain if people got on board?

People get on board with change at different stages of the transformation. Initial innovators or senior executives who see the need or opportunity are often on board first. After that, people across the organisation, customers and stakeholders also embark. Sadly, it is common that many people don’t get on board. Some staff get dragged their heels, dampening progress and some investors and customers walk away, reducing the benefit change was meant to bring. The gains are eroded away.


This program draws on research, evidence and practice to address change as it really happens. The BASIC 8 framework combines phases with levels of responsibility and action. This is augmented by the lenses, modules focusing on the dynamics of different contexts of change.

Integrated Program Elements

The program combines layers to integrate the different avenues of learning available in organisations.


(Components are priced separately)

Seminars - per group
Coaching - per person/small group
Progress measures - per round
On-line resources - The Learning Centre access is complimentary with the above


4 part day seminars over 1-2 months
Concurrent with or following seminars

Condensed Programs or on-line delivery are negotiable for regional and other needs


10 – 20


Contact us via
or call: 0421 080 311

“Programs based primarily on the change drivers, ignoring the forces of resistance, are as prone to failure as those dealing primarily with the forces of resistance, ignoring the change drivers. What is needed is the choice of a change path based on a diagnosis of both the forces of change and resistance.”

Paul Strebel


Seminars - structured conversations, research and practitioner evidence, practical frameworks and tools.

Coaching - confidential exploration, project support, action planning, support services.

On-the-job learning - peer learning partnerships, action-learning processes, change process support.

Progress measures - periodic measures, status reports

Seminar Themes

Seminar 1 (part day)
Strategy, Leadership, Innovation and Disruption

  • Recognising the drivers of change
  • Choosing a change strategy to match your reality
  • The key functions of leaders
  • Anticipating disruption
  • Navigating innovation in the face of change
  • Crafting the story of change for buy-in

Seminar 2 (part day)
The Predictable Dynamics of Change - The BASIC 8

  • The nature of feedback
  • Effective feedback - reinforcement or redirection (positive or negative)
  • Recognising the phases of change
  • The project is a part of change, not the other way around
  • Mobilising the different levels of action
  • Coordinating the change process
  • Selecting key focus areas for each change
  • Coordinating risk, strategy, leadership, actions and communication

Seminar 3 (part day)
People and Communication at the Heart of Change

  • Communication principles for increasing certainty
  • Ways people react, engage or disengage
  • Engaging people in ways that match their state
  • Formal and informal communication
  • The crucial role of supervisors
  • Consultation, reference groups and collaboration
  • Embracing resistance to change as your friend

Seminar 4 (part day)
Modules - Layers, Resizing, Culture

  • Recognising the locations and layers of change
  • The challenges of resizing
  • The dynamics of training during change
  • The subtleties of changing culture


Boost programs integrate different avenues of learning and development:

This balance provides your organisation with effective solutions to your in-house developmental needs.

The programs provide frameworks, research and data applied to real organisational challenges. These give your leaders and teams practical options for working together to build wellbeing and productivity in your organisation.

The programs adapt their priorities and content to support the senior leadership priorities of your organisation. This adaptability, combined with the practical focus on effective action, increases their value to your organisation as a structured but responsive boost to your performance.


Programs are delivered at your premises or a suitable venue of your choice.

Programs are adjusted as needed. The experiential content is designed so learning focuses on current business challenges and priorities.

Regional programs can be provided for groups distributed across rural and remote regions. A condensed program which combines face to face and on-line delivery can be designed to reduce travel costs between local centres.